How come we can’t get results like this ALL the time?
Dave Carroll posted his ‘United Breaks Guitars’ on Monday, July 6th, to You Tube. By the end of the week, United was calling Dave . . . . .
Carroll had spent several months dealing trying to get United Airlines to reimburse the $1,200 he paid to repair a $3,500 Taylor acoustic guitar damaged on a flight to Nebraska in March 2008.
The tune with the catchy chorus had garnered some 1.5 million listeners. In the meantime, United is donating $3,000 to a charity, per Dave Carroll’s suggestion – “Thelonious Monk Institute of Jazz for music education for kids.” And Taylor – who makes the guitars Carroll uses, have given him “a guitar or two for my troubles.”
.Nope – still won’t fly United.